Help & Support
Frequently asked questions
Quick answers on ordering, payment methods, delivery across Pakistan, and caring for your jewelry. Still need help? Reach out and we will reply.
Orders & Payment
How you can pay
Which payment options are accepted?
Cash on delivery, direct bank transfer, and card payments are all accepted. Choose the option that suits you at checkout.
How does cash on delivery work?
Pay the courier in PKR when your order arrives. Please keep the exact amount ready where possible.
Delivery
Shipping across Pakistan
Where do you deliver?
We deliver to major cities and regional areas across Pakistan. Delivery timelines vary by location, and you can follow your parcel with order tracking.
How do I track my order?
Use the Track Order page with the reference from your confirmation message to see the latest shipping update.
Care
Caring for your jewelry
How do I keep gold-plated and stainless steel pieces shining?
Store pieces separately in a dry pouch, avoid perfume and water contact, and wipe them gently with a soft dry cloth after wear.